{"id":3185,"date":"2026-03-12T20:36:52","date_gmt":"2026-03-12T17:36:52","guid":{"rendered":"https:\/\/nneov.com\/?page_id=3185"},"modified":"2026-03-12T21:15:05","modified_gmt":"2026-03-12T18:15:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/nneov.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3185\" class=\"elementor elementor-3185\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2df4b344 e-flex e-con-boxed e-con e-parent\" data-id=\"2df4b344\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7002fe68 ui-e-a-animate elementor-invisible elementor-widget elementor-widget-highlighted-text\" data-id=\"7002fe68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:&quot;240&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t\t        <h2 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-bace23b\"> Frequently Asked Questions<\/span><span class=\"ui-e-headline-text elementor-repeater-item-3c183ef ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\"> questions.<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 500 150\" preserveaspectratio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h2>\n    \t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f691064 ui-e-animation-acc-overshadow ui-e-animation-ico-slide elementor-invisible elementor-widget elementor-widget-uicore-accordion\" data-id=\"7f691064\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:&quot;240&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;accordion_animation&quot;:&quot;ui-e-animation-acc-overshadow&quot;,&quot;collapsible&quot;:&quot;true&quot;,&quot;active_hash&quot;:&quot;no&quot;}\" data-widget_type=\"uicore-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"ui-e-accordion\" >\n\n                            <div class=\"ui-e-accordion-item ui-e-item ui-open\" role=\"button\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"ui-e-acc-1\" id=\"ui-e-%d1%81%d0%ba%d0%be%d0%bb%d1%8c%d0%ba%d0%be-%d1%83%d1%81%d1%82%d1%80%d0%be%d0%b9%d1%81%d1%82%d0%b2-%d0%bc%d0%be%d0%b6%d0%bd%d0%be-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c%d0%b7%d0%be%d0%b2%d0%b0%d1%82\">\n\n                    <h4 class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                    <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                <span class=\"ui-e-accordion-icon-closed\">\n                                    <i aria-hidden=\"true\" class=\"ti ti-plus\"><\/i>                                <\/span>\n\n                                                                    <span class=\"ui-e-accordion-icon-opened\">\n                                        <i aria-hidden=\"true\" class=\"ti ti-minus\"><\/i>                                    <\/span>\n                                \n                            <\/span>\n                        \n                                                <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                        How many devices can I use with a single subscription?                        <\/span>\n\n                    <\/h4>\n\n                    <div class=\"ui-e-accordion-content ui-e-content\" style=\"\" aria-labelledby=\"ui-e-%d1%81%d0%ba%d0%be%d0%bb%d1%8c%d0%ba%d0%be-%d1%83%d1%81%d1%82%d1%80%d0%be%d0%b9%d1%81%d1%82%d0%b2-%d0%bc%d0%be%d0%b6%d0%bd%d0%be-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c%d0%b7%d0%be%d0%b2%d0%b0%d1%82\" id=\"ui-e-acc-1\">\n                        <p>In the pricing plan <strong data-start=\"459\" data-end=\"476\">\"Optimal\"<\/strong> available up to <strong data-start=\"489\" data-end=\"530\">3 simultaneous device connections<\/strong>. If necessary, you can increase the number of devices.<\/p>                    <\/div>\n\n                <\/div>\n                            <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-2\" id=\"ui-e-%d0%bc%d0%be%d0%b6%d0%bd%d0%be-%d0%bb%d0%b8-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c%d0%b7%d0%be%d0%b2%d0%b0%d1%82%d1%8c-vpn-%d0%b4%d0%bb%d1%8f-%d1%81%d1%82%d1%80%d0%b8%d0%bc%d0%b8%d0%bd%d0%b3%d0%be%d0%b2\">\n\n                    <h4 class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                    <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                <span class=\"ui-e-accordion-icon-closed\">\n                                    <i aria-hidden=\"true\" class=\"ti ti-plus\"><\/i>                                <\/span>\n\n                                                                    <span class=\"ui-e-accordion-icon-opened\">\n                                        <i aria-hidden=\"true\" class=\"ti ti-minus\"><\/i>                                    <\/span>\n                                \n                            <\/span>\n                        \n                                                <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                        Can I use a VPN for streaming services?                        <\/span>\n\n                    <\/h4>\n\n                    <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-%d0%bc%d0%be%d0%b6%d0%bd%d0%be-%d0%bb%d0%b8-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c%d0%b7%d0%be%d0%b2%d0%b0%d1%82%d1%8c-vpn-%d0%b4%d0%bb%d1%8f-%d1%81%d1%82%d1%80%d0%b8%d0%bc%d0%b8%d0%bd%d0%b3%d0%be%d0%b2\" id=\"ui-e-acc-2\">\n                        <p data-start=\"997\" data-end=\"1189\">Yes, our VPN allows you to access various international services and content that may be restricted in your region.<\/p>                    <\/div>\n\n                <\/div>\n                            <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-3\" id=\"ui-e-%d0%bd%d0%b0-%d0%ba%d0%b0%d0%ba%d0%b8%d1%85-%d1%83%d1%81%d1%82%d1%80%d0%be%d0%b9%d1%81%d1%82%d0%b2%d0%b0%d1%85-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%b0%d0%b5%d1%82-vpn\">\n\n                    <h4 class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                    <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                <span class=\"ui-e-accordion-icon-closed\">\n                                    <i aria-hidden=\"true\" class=\"ti ti-plus\"><\/i>                                <\/span>\n\n                                                                    <span class=\"ui-e-accordion-icon-opened\">\n                                        <i aria-hidden=\"true\" class=\"ti ti-minus\"><\/i>                                    <\/span>\n                                \n                            <\/span>\n                        \n                                                <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                        What devices do VPNs work on?                        <\/span>\n\n                    <\/h4>\n\n                    <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-%d0%bd%d0%b0-%d0%ba%d0%b0%d0%ba%d0%b8%d1%85-%d1%83%d1%81%d1%82%d1%80%d0%be%d0%b9%d1%81%d1%82%d0%b2%d0%b0%d1%85-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%b0%d0%b5%d1%82-vpn\" id=\"ui-e-acc-3\">\n                        <p>Our VPN works on most popular devices and platforms: <strong data-start=\"541\" data-end=\"580\">Windows, macOS, iOS, Android, Linux<\/strong>as well as on some routers.<\/p>                    <\/div>\n\n                <\/div>\n                            <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-4\" id=\"ui-e-%d1%87%d1%82%d0%be-%d0%b4%d0%b5%d0%bb%d0%b0%d1%82%d1%8c-%d0%b5%d1%81%d0%bb%d0%b8-vpn-%d0%bd%d0%b5-%d0%bf%d0%be%d0%b4%d0%ba%d0%bb%d1%8e%d1%87%d0%b0%d0%b5%d1%82%d1%81%d1%8f\">\n\n                    <h4 class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                    <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                <span class=\"ui-e-accordion-icon-closed\">\n                                    <i aria-hidden=\"true\" class=\"ti ti-plus\"><\/i>                                <\/span>\n\n                                                                    <span class=\"ui-e-accordion-icon-opened\">\n                                        <i aria-hidden=\"true\" class=\"ti ti-minus\"><\/i>                                    <\/span>\n                                \n                            <\/span>\n                        \n                                                <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                        What should I do if the VPN doesn't connect?                        <\/span>\n\n                    <\/h4>\n\n                    <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-%d1%87%d1%82%d0%be-%d0%b4%d0%b5%d0%bb%d0%b0%d1%82%d1%8c-%d0%b5%d1%81%d0%bb%d0%b8-vpn-%d0%bd%d0%b5-%d0%bf%d0%be%d0%b4%d0%ba%d0%bb%d1%8e%d1%87%d0%b0%d0%b5%d1%82%d1%81%d1%8f\" id=\"ui-e-acc-4\">\n                        <p data-start=\"1378\" data-end=\"1438\">Try:<\/p><ul data-start=\"1439\" data-end=\"1520\"><li data-section-id=\"5o5adk\" data-start=\"1439\" data-end=\"1467\"><p data-start=\"1441\" data-end=\"1467\">restart the app<\/p><\/li><li data-section-id=\"8g7khk\" data-start=\"1468\" data-end=\"1486\"><p data-start=\"1470\" data-end=\"1486\">change the server<\/p><\/li><li data-section-id=\"1fxqdlf\" data-start=\"1487\" data-end=\"1520\"><p data-start=\"1489\" data-end=\"1520\">check your internet connection<\/p><\/li><\/ul><p data-start=\"1522\" data-end=\"1584\">If the problem persists, please contact our support team.<\/p>                    <\/div>\n\n                <\/div>\n                            <div class=\"ui-e-accordion-item ui-e-item\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ui-e-acc-5\" id=\"ui-e-%d0%bd%d1%83%d0%b6%d0%bd%d0%be-%d0%bb%d0%b8-%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d0%b2%d0%b0%d1%82%d1%8c-%d0%b0%d0%ba%d0%ba%d0%b0%d1%83%d0%bd%d1%82-%d0%b4%d0%bb%d1%8f-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c\">\n\n                    <h4 class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                    <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                <span class=\"ui-e-accordion-icon-closed\">\n                                    <i aria-hidden=\"true\" class=\"ti ti-plus\"><\/i>                                <\/span>\n\n                                                                    <span class=\"ui-e-accordion-icon-opened\">\n                                        <i aria-hidden=\"true\" class=\"ti ti-minus\"><\/i>                                    <\/span>\n                                \n                            <\/span>\n                        \n                                                <span class=\"ui-e-accordion-title-text ui-e-title-text\" >\n                                                        Do I need to create an account to use a VPN?                        <\/span>\n\n                    <\/h4>\n\n                    <div class=\"ui-e-accordion-content ui-e-content\" style=\"display:none;\" aria-labelledby=\"ui-e-%d0%bd%d1%83%d0%b6%d0%bd%d0%be-%d0%bb%d0%b8-%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d0%b2%d0%b0%d1%82%d1%8c-%d0%b0%d0%ba%d0%ba%d0%b0%d1%83%d0%bd%d1%82-%d0%b4%d0%bb%d1%8f-%d0%b8%d1%81%d0%bf%d0%be%d0%bb%d1%8c\" id=\"ui-e-acc-5\">\n                        <p>Yes, you must create an account to use the service. After paying for your subscription, you will get access to settings and servers in your merchant profile.<\/p>                    <\/div>\n\n                <\/div>\n                    <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0427\u0430\u0441\u0442\u043e \u0437\u0430\u0434\u0430\u0432\u0430\u0435\u043c\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b. \u0421\u043a\u043e\u043b\u044c\u043a\u043e \u0443\u0441\u0442\u0440\u043e\u0439\u0441\u0442\u0432 \u043c\u043e\u0436\u043d\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0441 \u043e\u0434\u043d\u043e\u0439 \u043f\u043e\u0434\u043f\u0438\u0441\u043a\u043e\u0439? \u0412 \u0442\u0430\u0440\u0438\u0444\u0435 \u00ab\u041e\u043f\u0442\u0438\u043c\u0430\u043b\u044c\u043d\u044b\u0439\u00bb \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e \u0434\u043e 3 \u043e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0445 \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0439 \u0443\u0441\u0442\u0440\u043e\u0439\u0441\u0442\u0432. \u041f\u0440\u0438 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u0438 \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3185","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/pages\/3185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/comments?post=3185"}],"version-history":[{"count":4,"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/pages\/3185\/revisions"}],"predecessor-version":[{"id":3195,"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/pages\/3185\/revisions\/3195"}],"wp:attachment":[{"href":"https:\/\/nneov.com\/en\/wp-json\/wp\/v2\/media?parent=3185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}