PUBLIC OFFER

about signing a license agreement for using the service NNEO VPN

Revision from 01.12.2025

This public offer (hereinafter referred to as — "Offer") is an official offer of the company NNEO NETWORKS LLC FZ (more — "Copyright holder") conclude a contract with any legally capable individual (hereinafter referred to as — "User") license agreement for using the service NNEO VPN under the terms of this Offer.

An offer is an offer to conclude a contract in accordance with Article 437 of the Civil Code of the Russian Federation.

438 of the Civil Code of the Russian Federation recognizes the User's specific actions as acceptance of this Offer, including, but not limited to::

  • paying for a subscription

  • clicking the "Pay" or similar button

  • enabling or renewing your subscription

  • using the site, Telegram bot, or other service interfaces

From the moment of acceptance of the Offer, the contract is considered concluded.

The User confirms that he / she has fully read the terms of this Offer before accepting it and accepts them without any exceptions.

1. Terms and definitions

NNEO VPN Service / Service — a software product available through the site
https://nneov.com, Telegram-бот https://t.me/NNEOVPN_BOT and other interfaces that provide the user with software tools and technical data for configuring a network connection to third-party infrastructure.

User — any capable individual using the Service.

Copyright Holder / Service Operator —

NNEO NETWORKS LLC FZ

Address:
6th floor, Grandstand, The Meydan Hotel
Nad Al Sheba
Dubai
United Arab Emirates

Email:
hello@nneov.com

Website:
https://nneov.com

Telegram bot:
https://t.me/NNEOVPN_BOT

License — the right granted to the User to use the Service under the terms of a simple (non-exclusive) license.

Rate — the cost and validity period of the license specified on the site, in the Telegram bot or other interfaces of the Service.

Subscription — the paid period of use of the Service.

2. Subject of the agreement

2.1. The Copyright Holder provides the User with on a paid basis, the right to use the Service under the terms of a simple (non-exclusive) license for the duration of the paid Subscription.

2.2. The Service provides the User with software tools and technical data necessary for setting up connection to the network infrastructure of third parties.

2.3. This Agreement it is not a contract for the provision of communication services and it is not a contract for providing access to the Internet.

2.4. Copyright Holder it is not a telecom operator or telecommunications provider.

2.5. The actual routing of network traffic and the operation of the server infrastructure may be provided by third-party technical suppliers.

2.6. The Service may provide test access or a free period at the discretion of the Copyright Holder.

3. Tariffs and payment procedure

3.1. Current rates are published:

3.2. The Copyright Holder has the right to change the tariffs at any time.

3.3. The new rates apply to new subscriptions and renewals.

3.4. Payment for the subscription means acceptance of this Offer.

3.5. The User's payment obligations are considered fulfilled from the moment of receipt of funds to the account of the Rightholder or payment operator.

4. Using devices

4.1. Within the framework of the selected Tariff, the User may be given the opportunity to use the Service on a certain number of devices simultaneously.

4.2. The specified number of devices is the maximum connection limit provided for in the Tariff.

4.3. Non-use of some of the available connections (devices)by the User this is not a reason to recalculate the Subscription price, refund money, or provide compensation.

4.4. The User independently determines the number of devices on which the Service will be used.

4.5. The Copyright Holder has the right to use technical means to control the number of simultaneously connected devices.

5. Service Description

5.1. The Service is a software tool for configuring a network connection.

5.2. The Copyright Holder provides the User with:

  • software interface

  • technical parameters of the connection

  • managing your subscription

5.3. The Copyright holder does not control:

  • the User's Internet Service Provider

  • platform restrictions

  • actions of state bodies

  • operation of third-party servers

6. Rights and obligations of the parties

6.1 The Copyright Holder undertakes to

  • grant access to the Service after paying for the subscription

  • maintain the functioning of the software part of the Service.

6.2 The copyright holder has the right to

  • change the terms of this Offer

  • restrict access if the terms are violated

  • involve third parties for maintenance.

6.3 The User undertakes to

  • use the service only for legitimate purposes

  • do not attempt to hack the service

  • do not interfere with the operation of the software

  • don't use the service for illegal activities

  • do not create an excessive load on the service's infrastructure, including automated traffic, network attacks, network scanning, and other abuses.

7. Limitation of Liability

7.1. The Service is provided on the following basis: "AS IS".

7.2. The Copyright Holder does not guarantee:

  • continuous operation of the service

  • no errors

  • meeting user expectations

  • availability of servers at any time.

7.3. The Copyright Holder is not responsible for:

  • actions of internet service providers

  • state blockages

  • payment system failures

  • Telegram outages

  • restrictions imposed by third parties.

7.4. The Copyright Holder is not responsible for any indirect damage, including: :

  • loss of profit

  • data loss

  • reputational losses.

7.5. The maximum liability of the Copyright Holder is limited to the amount of the last paid subscription period.

8. Granting access

8.1. Access to the service is granted automatically after payment confirmation.

8.2. From the moment of subscription activation, the Copyright Holder's obligations are considered fulfilled.

9. Refunds and termination of use

9.1. The User has the right to stop using the Service at any time.

9.2. Paid funds are not refundable after subscription activation, except in cases stipulated by law.

9.3. The Copyright Holder may, at its sole discretion, make a refund in exceptional cases.

10. Auto-renewal of your subscription

10.1. When enabling auto-renewal, the User agrees to regular debits of funds.

10.2. Auto-renewal is disabled via the service interface or the Telegram bot.

10.3. Debits made before auto-renewal was disabled are non-refundable.

11. Communications and support

You can contact the support service:

Email:
hello@nneov.com

Telegram bot:
https://t.me/NNEOVPN_BOT

12. Changing the terms of the offer

12.1. The Copyright Holder has the right to change the terms of the Offer.

12.2. The new version comes into force from the moment of publication on the site.

12.3. Continued use of the Service means acceptance of the new version.

13. Dispute resolution

13.1. All disputes are resolved through negotiations.

13.2. The claim review period is 30 days.

13.3. If it is not possible to settle the dispute, the dispute will be considered in accordance with the applicable law.

14. Applicable law

14.1. Depending on the user's jurisdiction, the following legislation may apply to this agreement::

  • Of the Russian Federation

  • United Arab Emirates

14.2. The User agrees that the primary jurisdiction of the Copyright Holder's activity is Dubai, United Arab Emirates.

Details of the copyright holder

NNEO NETWORKS LLC FZ

Address:
6th floor, Grandstand, The Meydan Hotel
Nad Al Sheba
Dubai
United Arab Emirates

Email:
hello@nneov.com

Website:
https://nneov.com

Telegram:
https://t.me/NNEOVPN_BOT

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